Article 7: RIGHT OF WITHDRAWAL
7.1 Pursuant to the Legislative Decree 206/05, the customer is entitled to exercise the right of withdrawal. The customer shall return the received product and the entire amount of money payed will be refunded.
7.2 The customer who is not satisfied of the product purchase for any reason, has the right to withdraw from the contract without any explanation and penalty, within 10 business days from the day of receipt of the purchased product.
7.3 The customer is in charge of the direct or indirect product delivery to the address of vendor and shall bear all shipping costs for the product return. All products shall return in the same conditions in which they were received including the original packing and eventual booklets and/or instruction manuals. It is not allowed any other procedure or method for returning products.
7.4 In order to exercise the right of withdrawal, the customer shall send a notice to Compagnia Del Montale S.r.l. by registered letter with a return receipt to the following address: Via Tobagi 6 AB ñ 41049 Sassuolo (MO) or by email to the following address: firstname.lastname@example.org
7.5 As the owner of the website shop.compagniadelmontale.com, Compagnia Del Montale S.r.l. will accept the returned products reserving the right to verify that the products are in the original conditions inside the original packing. In this case, Compagnia Del Montale S.r.l. will refund to the customer the amount of money paid for the product purchase.
7.6 The shipping costs incurred for the product delivery to the customer and for the eventual return to Compagnia Del Montale S.r.l. (owner of the website shop.compagniadelmontale.com) are both not refundable.