These general terms and conditions of sale have as their objective the purchase of products by sending orders via telematic network through the website shop.compagniadelmontale.com
The seller of products and the owner of the website is Compagnia Del Montale S.r.l. with registered office in Via Tobagi 6 AB ñ 41049 Sassuolo (MO), Italy. Our telephone number is: +39 0536 806 434.
The purchase operations are subject to the Italian Legislative Decree number 185 of 22.5/.1999, while the protection of confidentiality will be governed by the Italian Legislative Decree 196/03.
Article 1: ACCEPTANCE OF GENERAL TERMS AND CONDITIONS OF SALE
- The terms and conditions mentioned in the introduction paragraph are an integral part of the present agreement.
- All contracts concluded through the website shop.compagniadelmontale.com enable customers to purchase products by carefully following the instructions and procedures required.
- The present terms and conditions of sale shall be carefully read by the costumer before completing online the purchase procedure. The receipt of the order confirmation implies the knowledge and the full acceptance of the above-mentioned general terms and conditions of sale.
Article 2: SALES PRICES AND PURCHASE PROCEDURE
2.1 All sales prices of products shown on the website shop.compagniadelmontale.com are inclusive of VAT and any other tax.
2.2 Shipping costs for goods delivery to the customer’s home, will be charged to the customer itself. The amount of the above-mentioned charge will be disclosed to customers before the purchase confirmation.
2.3 The purchase agreement becomes effective by correctly filling the order form and giving the consent for the purchase through the acceptance sent online.
2.4 The customer shall pay products by using one of the payment methods indicated online at the moment of purchasing.
Article 3: SALES PRICES AND PURCHASE METHODS
3.1 As the owner of the website shop.compagniadelmontale.com, Compagnia Del Montale S.r.l. will ship the selected products to the address indicated by the customer. All product purchases will be delivered by express couriers once the above-mentioned procedures have been followed.
Article 4: RESPONSABILITIES
4.1 Compagnia Del Montale S.r.l. is not responsible for problems due to cases of force majeure such as accidents, fires, strikes and/or lock-outs, earthquakes, floods and other events that could obstacle, in whole or in part, to implement the contract in the time agreed.
4.2 Compagnia Del Montale S.r.l. is not responsible for the eventual fraudulent and illegal use of credit cards, checks and other payment methods made by a third party upon the payment of the purchased products. Compagnia Del Montale S.r.l. cannot be aware of the customer’s credit card number at any time of the purchase procedure. Thanks to a secure connection in fact, the credit card number is directly sent to the bank management service.
Article 5: WARRANTIES AND ASSISTANCE SERVICE
5.1 As the owner of the website shop.compagniadelmontale.com, Compagnia Del Montale S.r.l. commercializes high-quality products. As the producer of these goods, we offer a warranty whose minimum duration varies according to the type of purchased product. The warranty begins from the day of the purchase.
Article 6: OBLIGATION OF PURCHASER
6.1 It is strictly prohibited to provide false and/or invented data during the registration procedure that is necessary to make the contract effective and submit further communications.
6.2 Compagnia Del Montale S.r.l. is not responsible for the issue of incorrect tax documents due to customer’s mistakes made during the registration procedure. The customer is the only one responsible for the correct filling of the personal data required.
Article 7: RIGHT OF WITHDRAWAL
7.1 Pursuant to the Legislative Decree 206/05, the customer is entitled to exercise the right of withdrawal. The customer shall return the received product and the entire amount of money payed will be refunded.
7.2 The customer who is not satisfied of the product purchase for any reason, has the right to withdraw from the contract without any explanation and penalty, within 10 business days from the day of receipt of the purchased product.
7.3 The customer is in charge of the direct or indirect product delivery to the address of vendor and shall bear all shipping costs for the product return. All products shall return in the same conditions in which they were received including the original packing and eventual booklets and/or instruction manuals. It is not allowed any other procedure or method for returning products.
7.4 In order to exercise the right of withdrawal, the customer shall send a notice to Compagnia Del Montale S.r.l. by registered letter with a return receipt to the following address: Via Tobagi 6 AB ñ 41049 Sassuolo (MO) or by email to the following address: firstname.lastname@example.org
7.5 As the owner of the website shop.compagniadelmontale.com, Compagnia Del Montale S.r.l. will accept the returned products reserving the right to verify that the products are in the original conditions inside the original packing. In this case, Compagnia Del Montale S.r.l. will refund to the customer the amount of money paid for the product purchase.
7.6 The shipping costs incurred for the product delivery to the customer and for the eventual return to Compagnia Del Montale S.r.l. (owner of the website shop.compagniadelmontale.com) are both not refundable.
Article 8: DELIVERY AND SHIPPING TERMS
8.1 For shipping within Italy, the delivery will take place no more than 72 hours during business days by express courier.
8.2 Shipping costs are being calculated each time and vary according to the weight and the volume of the purchased products.
8.3 For shipping abroad, the delivery time could vary according to the country destination.